Use your cPanel to the full

A cPanel guide for beginners. (2): e-mail setup

By Michael Scannell

Manage your e-mail accounts

Start with the Mail icon

The cPanel Mail iconIn most cPanel themes, including the X theme used by Web Costa Blanca, the Mail icon is the first one you see, in the top left corner.

The cPanel mail manager main menu

Click on it, and you will be presented with the mail manager main menu.

What are all these options?

The icons on the cPanel home page looked inviting. Suddenly they’re gone, and you get a lot of plain text options. We will come back to some of these later, but for the moment don’t be intimidated. Just select the option Add/Remove/Manage Accounts

You will get the ‘Mail Account Maintenance’ page.

Michael Scannell

Michael is the Web Costa Blanca webmaster.

He has worked on many Web sites, both large and small, in Spain and the UK.

Have you already set up e-mail accounts on your site?

A cPanel tipIf you have already set up an account, or several accounts, you may find something interesting even on this page. Click on Show disk space used and you can immediately see if you have any mail. Two small columns will appear, one of which shows you the disk space being used by each account—if it’s above 0, you have some mail—the other of which reminds you of the quota for that account.

If the account seems to be using a lot of disk space, and you haven’t received mail for a while, you may not have set the account up on your own computer—or not set it up properly. Keep reading!

Add a new account

You will see one e-mail account has been set up automatically, using your site username. Ignore this one: its only use is to collect spam. (With some Web hosting providers, you may have to clean this out periodically. If your site is hosted by Web Costa Blanca, this will be done for you.)

  1. Click on [Add Account], at the bottom of the display area. You will find yourself on the ‘Add Mail Account’ page.
  2. The cPanel add account page
  3. In the top box, with te label E-mail enter the account name that you want to create, e.g., "billy", "sarah", "manager", "enquiries", etc. The will be added automatically.
  4. In the Password box, enter a password. (Make up a new one of your own.)
  5. Click on the button Create

Mail will now be delivered to your mail server.

But I want to get the mail on my own computer!

To receive mail on your own computer, there is a further step. In your “mail client”, a program such as Outlook Express or Outlook or Eudora, you need to set up an account to download the mail from your website.

To do this by hand, you will have to check the Help instructions in your particular software—unless it is Outlook Express. In this one case, cPanel will set the account up for you.

  1. When returned to the ‘Mail Account Maintenance’ page, you will see the option Configure Outlook by your new account. Click on it.
  2. A new page will appear, with 5 options at the top. Check that Outlook Express is not running. If it is, close it down. Then click on Auto-configure Outlook Express for POP3.
  3. The cPanel configure mail client page
  4. Follow the on-screen instructions.
  5. Open up Outlook Express, and check that the new account has been created.

Help! I’m not using Outlook Express

Check the Help for your own software on how to set up new e-mail accounts. Then:

  1. On the ‘Mail Account Maintenance’ page, click on Configure Outlook by your new account, just as Outlook Express users did in Step 1 above.
  2. On the new page (illustrated above), the information you need to enter is in the lower half of the display area, under the heading Manual settings.
  3. And be sure to enable SMTP authentication. This usually means ticking a box with a label like “My server requires authentication.”

As a last step, you could try sending your new account an e-mail from an existing e-mail account, like the one you got from your ISP (the company you use to connect to the Internet).

Next tutorial in this Cpanel beginners’ guide: use your free analytics packages

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